Volunteer

Your gift of time makes all the difference

Our dedicated volunteers are there to offer a helping hand to families, provide a welcome distraction with fun and games, and bring a smile to the face of a sick child.

Our volunteers work across all areas of the hospital – helping families find their way to an appointment, providing a shoulder of support, or entertaining kids at the bedside.

" Volunteers are a big help to families whose worlds have been turned upside down by a sudden illness or injury to their child.."

Different ways to volunteer

Volunteering with Children’s Hospital Foundation is a highly rewarding experience. It brings you face-to-face with precious moments and offers you a variety of jobs to do. The contribution of our volunteers is invaluable.

Help families to cope, and support parents, carers and sick children on an emotional and at times uncertain journey. You will bring reassurance and laughter into their world and make traumatic procedures more bearable.

Currently around 450 volunteers perform vital work at the children’s hospital.

If you want to make a real difference in the lives of sick kids and their families, please contact us about becoming a volunteer.

What do I need to know about becoming a volunteer?

You can find out more about our volunteer roles here. At the compulsory volunteer training session, we talk in more detail about the roles. We give you the opportunity after that to nominate your preferred roles, however your availability may limit the number of roles you can due to some roles not available after hours or each day of the week. We don’t assign your regular shift and start date until we have completed all of the on-boarding requirements for you.

STEP ONE: The first step is to submit an application. Please express your interest in becoming a volunteer by submitting the contact form below. We will provide you with the application form when we contact you with an available intake.

STEP TWO: You will then need to attend one of our training sessions at the Queensland Children’s Hospital at South Brisbane. At these sessions we run through our procedures and each of the volunteer roles that you can choose to volunteer in. The frequency that training sessions are conducted is based on availability of volunteer shifts but are generally run monthly. You will be advised of the upcoming training session dates and details once your application has been received and processed.

STEP THREE: You need to have a valid Blue Card. This is organised for you at the training session if you do not have one or need your card renewed. There is no cost to volunteers for Blue Cards. Blue Card Services take 3-6 weeks to process Blue Card applications. We will not sign Blue Card application forms until you attend a volunteer training session.

STEP FOUR: We conduct a reference check on all volunteers before they start to ensure we have the right people working with our young patients and in the right roles. It does not need to be a work related referee, just not a family member or social friend. The application form asks you to nominate two referees.

STEP FIVE: As part of the Queensland Government’s strategy to protect patients, staff and the wider community from vaccine preventable diseases, you will need to provide documentary evidence of vaccination or evidence that you are not susceptible to the following vaccine preventable diseases before commencement of volunteering:

  1. Measles, Mumps and Rubella (MMR)
  2. Pertussis (Whooping Cough) including booster
  3. Varicella (Chickenpox)

The vaccination evidence form will be provided to you at the training session. This form will need to be completed by your medical practitioner. We will not be able to accept any other form of evidence and are unable to provide the vaccinations or cover any associated costs.

STEP SIX: Everyone working in the hospital is required to complete an online site induction module on building features, emergency procedures, safety and wellbeing when they commence work in the building. The instructions will be provided to you after you attend a training session.

STEP SEVEN: Once the steps above are complete, your Volunteer Manager will organise your regular shift and a start date with you.

No. Our volunteer program is located at the Queensland Children’s Hospital in South Brisbane, along with a limited number of Community Child Health Centres within the Brisbane area.

We ask for regular attendance at the same shift each week or fortnight. We have shifts across seven days a week, including weeknights, which vary in duration from approximately two to four hours. Each of our volunteer roles have set shift times and days. You will find out more about shift days and times at the training session.

Yes! Some of our volunteer roles have shifts on weekends and weekday evenings.

Unfortunately, we are not able to provide monthly, ad hoc or one-time volunteering experiences. Our volunteer program requires regular attendance at the same shift weekly or fortnightly, with a minimum commitment of six months.

Unfortunately, we only have opportunities available for volunteers over the age of 18 years.

Children may not accompany a volunteer at any time. Our minimum volunteer age is 18 years. The process to become a volunteer is to ensure the safety of our patients and their families.

We are not able to provide clinical placement or workplace experience. While many of our volunteer roles are working in clinical departments, at no time will you be involved in providing clinical assistance to doctors and nurses.

Our Cuddle Carer role is a highly sought after role. We do not externally recruit volunteers directly into this specialised role. To be considered, you must have volunteered consistently within our volunteer program for a minimum of six months, displaying the qualities and attributes necessary for this privileged position.

You will be assigned to the same shift each week or fortnight. We cannot facilitate individual week-to-week rosters. We don’t organise your regular shift and start date until we have completed all of the on-boarding requirements. It is possible to change shifts (or roles) if your availability changes, in consultation with your volunteer manager. We have many university students volunteering with us who experience a change in their availability each semester.

Yes, you will need to have a current and valid Blue Card before you can volunteer in any of our roles. This is organised for you at the training session if you do not have one or need your card renewed. Blue Card Services take 3-6 weeks to process Blue Card applications, but we will not sign and submit Blue Card application forms until after you have attended a volunteer training session. There is no cost for volunteer Blue Cards.

Prior to commencement of volunteering, you will need to provide evidence of vaccination or of being not susceptible to the following:

  1. Measles, Mumps and Rubella (MMR)
  2. Pertussis (Whooping Cough) including booster
  3. Varicella (Chickenpox)

The required evidence form will be provided to you prior to your attendance at a training session. It will need to be completed by your medical practitioner, who may request a blood test in the absence of suitable vaccination record.

Unfortunately the hospital does not provide vaccinations for volunteers and we are unable to cover any associated costs.

No. Therapy dog handlers have additional screening and placement requirements that are assigned by Delta Society Australia. To find out more about these opportunities, please contact Delta Society directly.

The application, training and screening process can take 4-8 weeks. Our volunteers are vetted for suitability to ensure we have the right people working with our young patients and providing quality volunteer support to them and their families. We also believe in the importance of providing comprehensive training to equip volunteers to carry out their duties, particularly in a sensitive and clinical environment.

Find out more

To find out more about volunteering or to register your interest, please fill in the contact form and we will be in touch.