Volunteer

Your gift of time makes all the difference

Our dedicated volunteers are there to offer a helping hand to families, provide a welcome distraction with fun and games, and bring a smile to the face of a sick child.

Our volunteers work across all areas of the hospital – helping families find their way to an appointment, providing a shoulder of support, or entertaining kids at the bedside.

" Volunteers are a big help to families whose worlds have been turned upside down by a sudden illness or injury to their child.."

Different ways to volunteer

Volunteering with Children’s Hospital Foundation is a highly rewarding experience. It brings you face-to-face with precious moments and offers you a variety of jobs to do. The contribution of our volunteers is invaluable.

Help families to cope, and support parents, carers and sick children on an emotional and at times uncertain journey. You will bring reassurance and laughter into their world and make traumatic procedures more bearable.

Currently around 200 volunteers perform vital work at the children’s hospital.

Thank you for your interest in joining our volunteer community! We are currently seeking volunteers who are available Monday to Friday during business hours only. Please complete the below application form by clicking on ‘Apply now’ to join our volunteer community and our team will be in contact regarding next steps.Please be aware that November 20th 2021 will be our final volunteer intake for the year.

If your availability is only weekends and afterhours, please email us directly below.

volunteerrecruitment@childrens.org.au

What do I need to know about becoming a volunteer?

You can find out more about our volunteer roles here. At this stage, we are currently only recruiting volunteers to join Monday to Friday during business hours only. If this is an opportunity you’d love to be a part of, please submit your application form via our website here.

STEP ONE: SUBMIT YOUR APPLICATION
The first step is to submit an application. Please note, we are currently seeking volunteers to join our Monday to Friday during business hours only.

If this is an opportunity you’d love to be a part of, please submit your application form via our website here. Our team will then be in contact regarding next steps.

If you would prefer to volunteer in another one of our services, or your availability is only weekends and afterhours, please email us at volunteerrecruitment@childrens.org.au.

STEP TWO: SHIFT OFFER
Once your volunteer application has been accepted, our volunteer recruitment team will be in contact when there is a shift time available that matches your service preferences and availability.

STEP THREE: VOLUNTEER TRAINING
You will then need to attend one of our training sessions at the Queensland Children’s Hospital at South Brisbane. Details of the training session will be outlined in your email with your offer. At these sessions we run through our procedures required in our volunteer roles. The frequency that training sessions are conducted is based on availability of volunteer shifts but are generally run monthly. You will be advised of the upcoming training session dates and details once your application has been received and processed.

STEP FOUR: BLUE CARD
You need to have a valid Blue Card. This is organised for you after training session if you do not have one or need your card renewed. There is no cost to volunteers for Blue Cards. Blue Card Services generally takes up to 28 days to process Blue Card applications. We do not send through instructions for applying for a Blue Card, or will not link your current Blue Card to the organisation, until you attend a volunteer training session.

STEP FIVE: REFERENCE CHECK
We conduct a reference check on all volunteers before they start to ensure we have the right people working with our young patients and in the right roles. It does not need to be a work-related referee, just not a family member or social friend. The application form asks you to nominate two referees.

STEP SIX: VACCINATION EVIDENCE FORM

As part of the Queensland Government’s strategy to protect patients, staff and the wider community from vaccine preventable diseases, you will need to provide documentary evidence of vaccination or evidence that you are not susceptible to the following vaccine preventable diseases before commencement of volunteering:

  1. Measles, Mumps and Rubella (MMR)
  2. Pertussis (Whooping Cough) including booster
  3. Varicella (Chickenpox)

The vaccination evidence form will be emailed to you once your application has been accepted. This form will need to be completed by your medical practitioner. We will not be able to accept any other form of evidence and are unable to provide the vaccinations or cover any associated costs.

STEP SEVEN: COVID-19 VACCINATION
As our volunteers work closely with vulnerable patients, the Children’s Hospital Foundation has taken all necessary steps to reinforce our commitment to patient safety as well as uphold responsibility for the safety and wellbeing of volunteers. All volunteers will be required to show evidence (Medicare Immunisation History Record) of their COVID-19 vaccination status. This is now a mandatory condition of volunteering with the Children’s Hospital Foundation. Specific instructions will be emailed to you once your application has been accepted.

STEP EIGHT: ONLINE COVID-19 TRAINING
All volunteers are also required to complete online, COVID-19 infection control volunteer training before starting on shift. It’s a short online course, that usually only takes around 10-15 minutes. Instructions are provided to you once your application has been accepted.   

STEP NINE: ONLINE SITE INDUCTION

Everyone working in the hospital is required to complete an online site induction module on building features, emergency procedures, safety and wellbeing when they commence work in the building. The instructions are provided to you once your application has been accepted.

STEP TEN: STATUTORY DECLARATION
As a condition of voluntary work with Children’s Hospital Foundation, all volunteers are also required to complete a statutory declaration which covers statements relating to working with children. Specific instructions for this are provided once your application has been accepted.

STEP ELEVEN: Once the steps above are complete, your Volunteer Manager will organise your regular shift and a start date with you, after training.

No. Our volunteer program is located at the Queensland Children’s Hospital in South Brisbane, along with a limited number of Community Child Health Centres within the Brisbane area.

We ask for regular attendance at the same shift each week or fortnight. We currently only have shifts available Monday – Friday, within business hours. Shifts may also vary in duration from approximately two to four hours. Each of our volunteer roles have set shift times and days. You will find out more about shift days through our Volunteer Coordinator who will liaise with you once we have received your application.

Sadly, not at this stage. Unfortunately, due to the closure of our services over the COVID-19 period, we are currently in the process of a slow recruitment re-build. If you would like to volunteer afterhours or on weekends, please email us directly at volunteerrecruitment@childrens.org.au

Unfortunately, we are not able to provide monthly, ad hoc or one-time volunteering experiences. Our volunteer program requires regular attendance at the same shift weekly or fortnightly, with a minimum commitment of six months.

Unfortunately, we only have opportunities available for volunteers over the age of 18 years.

Children may not accompany a volunteer at any time. Our minimum volunteer age is 18 years. The process to become a volunteer is to ensure the safety of our patients and their families.

We are not able to provide clinical placement or workplace experience. While many of our volunteer roles are working in clinical departments, at no time will you be involved in providing clinical assistance to doctors and nurses.

Our Cuddle Carer role is a highly sought after role. We do not externally recruit volunteers directly into this specialised role. To be considered, you must have volunteered consistently within our volunteer program for a minimum of six months, displaying the qualities and attributes necessary for this privileged position.

You will be assigned to the same shift each week or fortnight. We cannot facilitate individual week-to-week rosters. Once we have received your application and have a shift which matches your availability, we will send through your shift offer and an offer to attend training via email.  It is possible to change shifts (or roles) if your availability changes, in consultation with your volunteer manager. We have many university students volunteering with us who experience a change in their availability each semester.

Yes, you will need to have a current and valid Blue Card before you can volunteer in any of our roles. This is organised for you after the training session if you do not have one or need your card renewed. Blue Card Services takes up to 28 days to process Blue Card applications, but we will not submit Blue Card application forms until after you have attended a volunteer training session. There is no cost for volunteer Blue Cards.

Prior to commencement of volunteering, you will need to provide evidence of vaccination or of being not susceptible to the following:

  1. Measles, Mumps and Rubella (MMR)
  2. Pertussis (Whooping Cough) including booster
  3. Varicella (Chickenpox)

The required evidence form will be provided to you prior to your attendance at a training session. It will need to be completed by your medical practitioner, who may request a blood test in the absence of suitable vaccination record.

Required to submit evidence (Medicare Immunisation History Record) of their COVID-19 vaccination status before starting on shift.

Yes, as our volunteers work closely with vulnerable patients, the Children’s Hospital Foundation has taken all necessary steps to reinforce our commitment to patient safety as well as uphold responsibility for the safety and wellbeing of volunteers. From August 21st , 2021 a new condition of volunteering was introduced that all volunteers will be required to show evidence (Medicare Immunisation History Record) of their COVID-19 vaccination status. This is a mandatory condition of volunteering with the Children’s Hospital Foundation. Specific instructions will be emailed to you once your application has been accepted.

Unfortunately, as it is now a condition of volunteering with the Children’s Hospital Foundation, we will not be able to accept your volunteer application We thank you so much for your time, understanding and interest with volunteering with us.

Once you have received your two doses, we require a copy of your Medicare immunization history record to attach to your volunteer profile. We’ll explain these steps over email once your application has been accepted.

We will send through all the necessary steps required to receive your COVID-19 vaccination via email, once your application has been accepted.

Yes, if you do not have both your vaccinations you can still come to training, but will not be able to start on shift prior to receiving your 1st dose of the COVID-19 vaccination. We will send you further information once your application has been accepted.

Unfortunately the hospital does not provide vaccinations for volunteers and we are unable to cover any associated costs.

No. Therapy dog handlers have additional screening and placement requirements that are assigned by Delta Society Australia. To find out more about these opportunities, please contact Delta Society directly.

The application, training and screening process can take 4-8 weeks. Our volunteers are vetted for suitability to ensure we have the right people working with our young patients and providing quality volunteer support to them and their families. We also believe in the importance of providing comprehensive training to equip volunteers to carry out their duties, particularly in a sensitive and clinical environment.