Frequently asked questions

Is my donation tax deductible?

Yes, donations of $2 and over are tax deductible in Australia.

Will I get a receipt?

Yes, you will receive an email receipt immediately after donating. If you make a monthly gift you will receive a yearly tax receipt at the end of the financial year.

What methods of payment are accepted?

We accept Visa, Mastercard, American Express and Diners Club. You can also use PayPal to make a donation.

What will my donation be used for?

Your donation will help fund life-saving research and medical equipment, and provide the highest level of support and entertainment programs for sick kids and their families.

How do I update my details?

Please call us on 1300 742 554 Monday to Friday 8.30 to 5pm or email info@childrens.org.au.

When will my monthly gift be debited?

If you sign up after the 15th, your monthly donation will be debited on the 28th or the next working day.

If you sign up after the 28th, your monthly donation will be debited on the 15th or the next working day.

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