11 March 2019 News

Needing your support!

Emergency Department

Our Emergency Department volunteers offer support by entertaining patients and siblings and providing comfort, support and distraction to families and patients during their stay in the Emergency Department.

Emergency volunteers, with the invitation of both medical staff and parents, are able to continue with distraction and play techniques while procedures are taking place (if the volunteer feels comfortable to do so). Volunteers may also distract and entertain other siblings so parents can attend to the patient during treatment times.

How is this different from Bedside Play? Emergency Department volunteers are not focused on providing play and distraction for patients, although this can occur, but through casual conversation. Emergency volunteers provide emotional support to families and patients while they are in the waiting areas and supply parents with tea and coffee in the Blue, Green and Purple zones and Short Stay Unit. Volunteers can help staff with light administration tasks.

Having Emergency Department only based volunteers helps reduce a parent’s and patients anxiety during this stressful time.

The volunteer shift times below require further support:

  • Monday to Friday 1pm – 5pm
  • Monday, Wednesday and Friday 4:30pm8pm (possible 5pm start)

You need to have completed a minimum 6 Bedside Play shifts before you can transfer to this service, so if you are interested in joining the amazing Emergency Department team or would like more information please email Kelly via volunteerservices@childrens.org.au

 

Oncology Outpatient

Oncology Outpatient volunteers offer support to staff and patients during the oncology treatment process, by entertaining the patient in the waiting area as well as in the treatment room.

Oncology staff will notify the volunteer as to which patients are attending treatment at the beginning of and during the volunteer’s shift times.  There are generally around 15 children per shift who will be undergoing treatment and volunteers are required to interact with each child for approximately 15 minutes.

In the waiting area, the volunteer will interact and entertain the patient with various play resources including a supplied iPad with pre-loaded games.

Oncology Outpatient volunteers continue with distraction techniques in the treatment room (if the patient is happy for the volunteer to do so) while procedures are taking place. Limited time is spent by the volunteer in the treatment room.

Once the patient has received their general anaesthetic the volunteer will then be instructed as to which child in the waiting room is to be engaged with next. It is important that volunteers be comfortable in a clinical environment as well as being prepared to see children undergoing medical procedures.

It is important for volunteers to remember that not all patients will want to be interacted with and not to pressure or heighten the stress levels of the patient by insisting on playing or other forms of distraction.

Having volunteer support allows the staff time to focus on the medical procedures and to prepare children for their procedure. Distraction techniques can reduce the child’s anxiety during procedures which in turn has a significant impact on pain levels.

The volunteer shift times below require further support:

  • Monday, Wednesday and Friday 8:30am – 12:30pm

You need to have completed a minimum 6 Bedside Play shifts before you can transfer to this service so if you are interested in joining the amazing Oncology Outpatient team or would like more information please email Kelly via volunteerservices@childrens.org.au

 

Ellen Barron Family Centre – Chermside based

Ellen Barron Family Centre is a specialist child health service that works with families to support building practical parenting skills with an emphasis on sleep and settling.  It is an inpatient facility that can accommodate 20 families at one time.

Ellen Barron Family Centre is a state-wide service providing education and support to families throughout Queensland, Northern New South Wales and the Northern Territory. Families are referred to the centre and are admitted for between 5 and 10 days.

During their stay, families are provided with support and education from nurses in the areas of sleep and settling, feeding, child development and general parenting. The service aims to build capacity in families so that parents can return home feeling confident and armed with solutions to difficulties they may be facing.

Volunteers at this service assist with a variety of things including orientating new families, which includes a tour of the facility, help with light administration tasks, child interaction during parent information sessions and other assistance to support families.

The volunteer shift times below require further support:

  • Monday 8:30am – 12:30pm *most needed
  • Tuesday and Wednesday 8:30am – 12:30pm
  • Tuesday and Wednesday 3pm – 7pm

If you are interested in joining this community-based team or would like more information, please email Nicky via

volunteerserivces@childrens.org.au

 

The Scholastic Book Bunker

Through the mobile book loans service offered to inpatients and our new soon to be opened Book Bunker library space, kids can enter the fun, educational and fantastical world of books.  Sponsored by Scholastic, the Children’s Hospital Foundation’s Book Bunker is part of a comprehensive entertainment program.

With the new Book Bunker space, the aim is to have this little library manned by volunteers throughout the day to allow patients and their families to come and choose their own books or grab a reading nook to escape from hospital life and dive into the pages of their favourite book.

The volunteer shift times below require further support:

  • Monday to Friday 9:00am – 12:30pm
  • Monday to Friday 12:30pm – 4:30pm *current volunteer welcome to stay for 2nd shift but will need a break between shifts.
  • Weekends 9:45am – 2:15pm

If you are interested in joining this amazing volunteer team or would like more information, please email Kelly via

volunteerserivces@childrens.org.au